The Glue People, Sheffield, S9 1XA | 0114 2439 515

Terms & Conditions


1. Definitions In these conditions:- The “Supplier” means Trade Grade Products Limited, Unit 10, Victory Close, Woolsbridge Industrial Park, Three legged Cross, Wimborne, Dorset. T01202 820177 F01202 814011 sales@thegluepeople.co.uk. The “Buyer” means the person, firm or company purchasing Goods or Services from the Supplier; The “Goods” mean the goods which the Supplier is to supply to the Buyer in accordance with these conditions “Quotation” means a quotation for the supply of Goods or the provision of services by the Supplier

2. Basis of the Sale The Supplier contracts on these conditions only, and acceptance by the Supplier of any order from a Buyer shall be upon these conditions and shall override any other terms and conditions stipulated or incorporated by the Buyer in its order or in any negotiations. Variations or representations will only be binding on the Supplier if confirmed in writing by an authorised officer of the Supplier. Quotations shall remain valid for a period of thirty days from the date of Quotation unless otherwise agreed. Quotations cover only the goods and/or services specified in them, and all additions, alterations and additional costs due to modified instructions shall be charged to the Buyer. For the avoidance of doubt a Quotation is based on work being done in normal working hours and if, at the Buyer’s request, overtime is worked an additional charge may be made.

3. The Goods All descriptions and illustrations contained in the Supplier’s catalogue, price list and advertisements or otherwise communicated to the Buyer are intended to present merely a general idea of the Goods described and shall not form part of the contract.

4. Price The price of Goods is as stated on the Quotation and is subject to Value Added Tax at the appropriate rate. Where carriage, insurance, storage or other charges are shown separately from the price of Goods, they are nevertheless payable by the Buyer at the same time as if they form part of the price and shall be treated as such for the purpose of these conditions. If an order is placed in a response to a Quotation which has ceased to be valid, the Supplier may alter the prices to reflect changes in costs of raw materials, labour, transport, etc. to those ruling at date of despatch and the Buyer will be notified as soon as possible of such alteration.

5. Cancellation The Buyer may not cancel the contract without the written consent of the Supplier. If such consent is given, it is made on the express condition that the Buyer shall indemnify the Supplier against all loss, damage, claims or actions arising out of such cancellation unless otherwise agreed in writing.

6. Payment Payment for Goods shall be made in sterling by the end of the month, following the month of invoice relating to the Goods (January invoice would be due by the end of February for customers with credit accounts). The Supplier reserves the right to require payment for the Goods prior to delivery or despatch. In the case of overdue payment, the Supplier may charge interest to the Buyer on the amount overdue calculated on a daily basis at the rate of 2% above the base lending rate of National Westminster Bank plc from time to time without prejudice to the other rights of the Supplier applying after as well as before judgement. Payment on or before the due date is of the essence of the contract and is a condition precedent for any future deliveries to the Buyer or to its order. All payments due from the Buyer under these Conditions shall be made without any set-off, deduction or deferment of any nature.

7. Delivery Any time or date specified for delivery is given in good faith as an estimate only and the Supplier shall not be liable for any direct or indirect loss, damage or expense howsoever arising from any delay in delivery. The Supplier may deliver by instalments and may treat each delivery as a separate contract. The Buyer shall accept deliveries of Goods at the address stated on the purchase order when offered and shall be liable for any additional costs suffered by the Supplier in the event of wrongful refusal or delay in accepting delivery, in failing to provide premises, services or information for the Supplier to effect safe delivery, or in the event of future deliveries being withheld through the Buyer’s non-payment. Delivery shall take place upon collection of the Goods from the Supplier’s premises by the Buyer, or any carrier arranged by the Buyer. Where the Supplier has arranged for such transportation of the Goods, delivery shall take place on delivery to the buyers premises. Where the Supplier arranges transportation of the Goods, the Buyer shall examine the Goods forthwith upon receipt by the Buyer and shall within three days of such receipt report in writing to the Buyer any damage in transit or shortfall to enable a claim to be made, where appropriate. In case of breakages the Buyer must retain the damaged goods and packing material for inspection. The Buyer shall report in writing to the supplier in the case of non-delivery within seven days of despatch. If the Buyer’s non-compliance with the above causes any claim to be refused by the carriers or the Buyer’s act or omission shall in any way affect such a claim then, without prejudice, the entire loss shall be borne of the Buyer.

8. Retention of Title Property in the Goods shall not pass to the Buyer until the Buyer has paid to the Supplier the full invoice specific to the goods. The Goods shall be at the risk of the Buyer on delivery to the destination specified by the Buyer. Without prejudice to any other rights the Supplier may have, the Supplier may recover the Goods, if any of the events in section 11 occur and the property in the Goods has not passed to the Buyer. Until property in the Goods has passed to the Buyer, the Buyer:- (a) shall not dispose of the Goods or documents of title thereto or any interest therein (other than by sale to an independent purchaser buying entirely in the ordinary course of the Buyer’s business) (b) hold itself out as the Supplier’s agent in respect of the Goods If payment of any sum is more than two months overdue the Supplier shall have the right to commence proceedings against the Buyer for the price, notwithstanding that property in the Goods has not yet passed to the Buyer.

9. Warranty and Liability The Supplier hereby warrants that Goods supplied by the Supplier are free from any material defect in workmanship and materials and correspond with any agreed written specification but the Supplier’s liabilities under this warranty shall be limited to replacing any defective Goods. The Supplier’s liability under this warranty is also conditional upon: (a) written notice of the defect being given to the Supplier within fourteen days after discovery of the same and in any event within three months after either the date of delivery or the date on which the Buyer was informed that the Goods are ready for delivery whichever first occurs; and (b) the Goods having been stored and used by the Buyer properly and in accordance with any instructions of the Supplier prior to the defect occurring; and (c) the Goods not have been subjected to any abnormal or improper use or modification; and (d) the Goods having been returned at the Supplier’s request for inspection. The warranty above is given in lieu of and shall be deemed to exclude all other warranties and conditions whether express or implied whether arising by common law, statute or otherwise other than that relating to title to the Goods. All Goods are sold on the basis that the Buyer has satisfied themselves as to the suitability of the Goods for use or resale in accordance with its own specialised knowledge and skill The Supplier will at the request and expense of the Buyer use its reasonable endeavours to give the Buyer the benefit of any warranty, guarantee or undertaking supplied by a manufacturer not being the Supplier in relation to any Goods or parts or materials. Save as provided under the Unfair Contract Terms Act 1977 the Supplier’s liability for any loss, injury or damage of any nature whatsoever, whether direct or consequential arising out of or in connection with any Goods supplied by the Supplier or resulting from the use thereof and whether arising out of a breach of implied or express term warranty or condition shall not exceed the cost to the Buyer of replacing the Goods provided that the Supplier is afforded a reasonable opportunity of replacing the Goods.

10. Force Majeure The Supplier shall bear no liability for loss, damage or delay howsoever arising caused in circumstances outside its control including (but not limited to) Acts of God, war, strike, civil commotion, work to rule or go slow, over time bans, lock-outs, fire, flood, drought or inability to procure materials or articles except at increased prices due to any of the foregoing causes (and in these circumstances may suspend or cancel the whole or part of any delivery). The Supplier shall endeavour to notify the Buyer as quickly as reasonability possible if a force majeure event occurs.

11. Default Without prejudice to any other rights it may have, and without prejudice to the provisions of section 8 above, the Supplier may, by notice to the Buyer, terminate any contract between the Buyer and Supplier forthwith and/or immediately recover from the Buyer all sums due from the Buyer under any contract with the Supplier (notwithstanding any period of credit which may have been allowed) together with any accrued interest and other legitimate charges and any loss caused to the Supplier as a result of any termination if: (a) any payment due by the Buyer to the Supplier is overdue by more than two months, in whole or in part; or (b) a resolution is passed or a Court Order made resolving or ordering the Buyer to be placed into liquidation or ordering that an administrator be appointed over all or any of its assets; or (c) a receiver or administrative receiver is appointed over all or any of the assets of the Buyer; or (d) the Buyer (being an individual) has a petition in bankruptcy entered against him; or

12. Intellectual Property Rights Where the Goods have been manufactured according to designs or configurations or processes specified or supplied by the Buyer the Buyer represents and warrants to the Supplier that the Goods so designed or configured and processes so used do not infringe the rights of any person whether in respect of any patent, trade mark, registered design, copyright, confidential disclosure or otherwise howsoever to prevent or restrict the sale or use of the Goods or materials or the use of such processes in any part of the world. The Buyer shall indemnify the Supplier against all actions suits claims demands losses charges costs and expenses which the Supplier may suffer or incur in connection with any claim by any third party alleging facts which, if established, would indicate a breach of the representations and warranties contained in this paragraph.

13. Waiver No waiver by the Supplier of any breach of contract by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provision of the contract.

14. Invalidity of Contractual Term The parties agree to be bound by these conditions which they consider to be reasonable. If any clause of these conditions is held by any Court as invalid or unenforceable in whole or in part the validity of the remainder of these Conditions and of the remainder of the provisions in question shall not be affected thereby.

15 Assignment The Buyer shall not assign or transfer any contract to which these Conditions apply nor the benefit therefore to any person whatsoever.

16 Proper Law of the Contract The construction, validity and performance of any contract shall be governed in all respects by the law of England and the Buyer shall submit to the exclusive jurisdiction of the English Courts.

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