Shipping & Returns

Shipping Information

Please note: We do not despatch orders on public holidays and bank holidays.

Update 23/05/2021 - We have added Royal Mail delivery options for products that are not restricted. If an order contains an item that is restricted by Royal Mail (Products that have a hazard class under ADR) then the whole order will be sent by carrier using the following table rate.

We are currently only shipping to mainland UK addresses and operate a flat rate shipping policy.

0kg to 1kg - £5.00 + vat
1kg to 5kg - £9.95 + vat
5kg + - £15.00 + vat

Orders received before 2pm GMT will be despatched on the same day.

Due to the nature of adhesive products and the law in the UK; we send all orders containing hazardous items using approved carriers and cannot send these items in the post. A signature will be required upon delivery unless specific instructions are given by the customer when ordering.

Please allow 2/3 working days for delivery. If goods have not been received after this time please contact us quoting the order number from your invoice.

Returns Information

We undertake to replace damaged or defective goods in full. Please contact us using the details on the contact page to report goods damaged in transit. Photographic evidence may be requested so that we can put in a claim with our carrier company.

Copyright © 2021 The Glue People.